Sales person & literature completely misrepresented the actual costs associated with the service. We were told time and time again the cost was .25% for debit & 1.39% per credit +.10 per transaction + $4.96 per month for scanner.
Since this was much lower than others we had researched, we asked over & over if there were other costs & were continually told no. We signed up, used it for about 6 transactions and the end of the month an extra $ 103.68 was withdrawn from our account. We were then told this was the "credit card" companies fees - depending on what kind of a card was used. We immediately cancelled the account, returned the equipment (which we paid return postage) and were told they would "try" to return the $103.68.
Never heard back. The next month another $ 28.38 was withdrawn & the next month another $ 23.90 was withdrawn.
We finally closed the account so they did not have our information. A real SCAM!
Product or Service Mentioned: Merchant Bankcard Payment Processing Service.
Reason of review: Pricing issue.
Monetary Loss: $191.
Preferred solution: Full refund.
I didn't like: Misreprensted their prices for service, Hard to contact, Customer relations.